Charlotte, NC – The U.S. Small Business Administration (SBA) has named Glenn Flaherty and Tom Robinson of ERD Ltd., Inc. in Kernersville, the North Carolina Exporters of the Year for 2015. Flaherty is owner and president; Robinson is executive vice president.
ERD is an engineer owned and operated electronic repair company. Flaherty started the firm in 1995 with one other employee. ERD repairs damaged electrical components for clients in every state of the U.S. and over 65 countries. They service various business sectors including the cruise, manufacturing, energy, and semiconductor industries. Their customers include 26 of the world’s Fortune 100 companies.
“It is an honor to be recognized by the SBA for our export effort,” said Robinson. “We encourage all North Carolina businesses to become engaged in international trade.”
The criteria for the award include: Increased sales, profits and/or employment due to exporting, creative overseas marketing strategies and introduction of unique trading relationships, products or services.
For the last three and a half years, Flaherty and Robinson have worked closely with the North Carolina Small Business & Technology Development Center (SBTDC) International Business Development Counselor Owen George. He guided them in the development and implementation of a strategic export plan, which helped them expand their international client base from five countries to over 65 countries around the globe. George nominated the pair for the award.
This market expansion played a key role in ERD’s securing a $579,000 SBA Loan from Wells Fargo Bank for the purchase of their 15,000 sq. ft. headquarters in Kernersville in 2013. Thanks to SBA funding and technical assistance ERD has grown to 18 employees and quadrupled revenues between 2011 and 2014. Almost 25 percent of that total is export sales.